Seasonal Retail Sales Associate - Flexible Hours & PTO

Kohl's; Redwood City (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

PTO

Vacation Buy Program

Parental Leave

Medical Insurance

Dental Insurance

Vision Insurance

401k

Associate discount

Job summary

Kohl’s is seeking a customer-focused associate to deliver exceptional service at the point of sale and throughout customer interactions. You will greet customers, operate cash registers, scan items, and handle payments while adhering to Kohl’s standards for speed and courtesy.

You’ll contribute to inventory accuracy, assist with training new team members, and participate in daily service processes. Flexible availability including nights and weekends is required at times.

Qualifications

• Excellent customer service and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service
• Meet or exceed individual goals (e.g., credit, loyalty)
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies)
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

Skills

Customer service

Multi-tasking

Communication

Flexible availability

Job description

Kohl’s is seeking a customer-focused associate to deliver exceptional service at the point of sale and throughout customer interactions. You will greet customers, operate cash registers, scan items, and handle payments while adhering to Kohl’s standards for speed and courtesy.

You’ll contribute to inventory accuracy, assist with training new team members, and participate in daily service processes. Flexible availability including nights and weekends is required at times.