Afternoon Retail Sales & Customer Service Associate

Kohl's; Sherman (TX); On-site; USD 14,000 - 20,000; Part time

Job summary

Kohl’s is seeking a customer-service focused associate to support point-of-sale and customer service processes, delivering fast, friendly transactions and an engaging shopping experience. You will greet customers, process payments, bag items and help maintain store standards.

Requirements include 16 years or older with flexible availability including days, nights, weekends, and holidays. No prior retail experience is required, and training will be provided to maintain Kohl’s brand standards.

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 16 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Engage customers by greeting them and offering assistance with products and services, operate a cash register, scan items, bag merchandise and properly handle different methods of payment.
• Accurately and efficiently execute point of sale and customer service standards based on company guidelines providing courteous, friendly, fast and efficient service.
• Meet or exceed individual goals (e.g., credit, loyalty).
• Support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.
• Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl’s brand standards.
• Participate in daily service processes (e.g., register and cash balancing, change orders, replenish supplies).

Skills

Customer service

Communication

Job description

Kohl’s is seeking a customer-service focused associate to support point-of-sale and customer service processes, delivering fast, friendly transactions and an engaging shopping experience. You will greet customers, process payments, bag items and help maintain store standards.

Requirements include 16 years or older with flexible availability including days, nights, weekends, and holidays. No prior retail experience is required, and training will be provided to maintain Kohl’s brand standards.