Customer-Focused Retail Associate (In-Store & Framing)

michaels; Wooster (OH); In loco; USD 18.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts

401(k) with employer match

Medical, dental & vision coverage

Telemedicine services

Tuition assistance

Commuter benefits

Adoption assistance

Descrizione del lavoro

The Michaels Companies Inc. is seeking team members to deliver friendly customer service in a WOOSTER, OH store. You will help customers locate products, assist with purchases, and promote the Rewards program and Private Label Credit Cards.

You’ll also participate in truck unloading and stock the floor to maintain a well-merchandised, in-stock store. As part of the team, you will engage with customers, support omnichannel processes, and follow SOPs to ensure a positive shopping experience.

Competenze

• Retail or customer service experience preferred.

Mansioni

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and memberships and complete enrollments.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram processes.
• Complete merchandise recovery and maintain in-stock store appearance.
• Support shrink and safety programs and ensure SOP compliance.

Conoscenze

Customer service

Cash handling

Point of sale

Product location assistance

Descrizione del lavoro

The Michaels Companies Inc. is seeking team members to deliver friendly customer service in a WOOSTER, OH store. You will help customers locate products, assist with purchases, and promote the Rewards program and Private Label Credit Cards.

You’ll also participate in truck unloading and stock the floor to maintain a well-merchandised, in-stock store. As part of the team, you will engage with customers, support omnichannel processes, and follow SOPs to ensure a positive shopping experience.