Custom Framing & Customer Experience Specialist

The Michael's Companies; Northern (KY); Hybrid; USD 15,000 - 18,000; Full time

Job summary

The Michaels Companies at CIN-WEST CHESTER, OH is seeking a Store Associate to build customer relationships and create custom framing solutions. You will help customers shop, locate products, and maintain a clean, well merchandised store environment.

You will follow SOPs, support safety programs, and assist with Omni-channel processes including cash handling. Responsibilities include completing framing orders with quality and on-time delivery, stocking, unloading trucks, and operating the cash

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate the framing equipment and glass cutter.

Responsibilities

• Adhere to SOPs and Company programs to ensure compliance with applicable laws and requirements.
• Deliver customer service and help customers shop and find products; keep the store well merchandised and in-stock.
• Assist with framing orders, ensuring quality and timely completion.
• Maintain ready-made frame department and other assigned areas including stock rooms and replenishment.
• Support Omni-channel processes and participate in truck unloading and stocking to budget.

Skills

Basic computer skills

Basic measuring skills

Framing equipment operation

Glass cutter operation

Job description

The Michaels Companies at CIN-WEST CHESTER, OH is seeking a Store Associate to build customer relationships and create custom framing solutions. You will help customers shop, locate products, and maintain a clean, well merchandised store environment.

You will follow SOPs, support safety programs, and assist with Omni-channel processes including cash handling. Responsibilities include completing framing orders with quality and on-time delivery, stocking, unloading trucks, and operating the cash