Customer-Focused Retail Associate — Flexible Schedules & Growth

Carter's Retail Inc.; Vienna (WV); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

30% employee discount

Referral bonuses

Tuition-free education program

ESL program

Professional development

Job summary

Carter’s is seeking a Sales Associate to be the first face of our brand for growing families. You’ll greet customers, share product knowledge, and help with baby essentials and back-to-school needs.

Join a welcoming, inclusive environment that values teamwork and development. You’ll support omnichannel experiences, process transactions, stock floors, and contribute to a positive shopping journey for every family.

Qualifications

• A positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Positive mindset

Customer service

Engagement skills

Verbal & written communication

Job description

Carter’s is seeking a Sales Associate to be the first face of our brand for growing families. You’ll greet customers, share product knowledge, and help with baby essentials and back-to-school needs.

Join a welcoming, inclusive environment that values teamwork and development. You’ll support omnichannel experiences, process transactions, stock floors, and contribute to a positive shopping journey for every family.