Customer-Focused Retail Associate

The TJX Companies, Inc.; Cayey (PR); On-site; USD 16,531 - 17,908; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care FSA

Life insurance

Job summary

Marshalls at TJX Companies, Inc. Cayey, PR is seeking team members to deliver a high-quality customer experience in a fast-paced retail setting. You will engage customers, process purchases, promote loyalty programs, and keep the store organized and welcoming.

Responsibilities include adhering to store procedures, supporting merchandise presentation, and contributing to safety and loss-prevention efforts. Previous retail experience is a plus, and a flexible schedule is required to meet business

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Attention to detail

Teamwork

Job description

Marshalls at TJX Companies, Inc. Cayey, PR is seeking team members to deliver a high-quality customer experience in a fast-paced retail setting. You will engage customers, process purchases, promote loyalty programs, and keep the store organized and welcoming.

Responsibilities include adhering to store procedures, supporting merchandise presentation, and contributing to safety and loss-prevention efforts. Previous retail experience is a plus, and a flexible schedule is required to meet business