Growth-Oriented Insurance Agency Receptionist

State Farm; Fayetteville (AR); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Job summary

State Farm Agent Darryl Andrews in Fayetteville, AR is seeking a Receptionist to join our team. You will greet customers, manage appointments, handle inquiries, and assist with administrative tasks while identifying opportunities to discuss insurance options.

The ideal candidate has prior receptionist or customer service experience, strong communication and organizational skills, and basic computer proficiency including MS Office and CRM systems.

Qualifications

• Experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities; comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary

ABOUT OUR AGENCY:
I opened my agency in 1999 and currently lead a team of nine. Before becoming an agent, I spent five years as a State Farm Claims Adjuster, where I saw firsthand the difference we can make in people’s lives. That experience ultimately led me to agency ownership and the opportunity to build a career around helping others. I’m also a second-generation State Farm agent - my dad recently retired after an incredible 56-year career with State Farm.

Supporting the community is an important part of who we are. Our agency gives back to schools and organizations throughout the area, and we believe strongly in supporting the communities that support us. As a team, we’re also working toward making volunteer service a regular part of our culture, with the goal of getting out together each month to make a positive impact.

Our agency offers a 401(k), group life insurance, a health stipend, paid time off, and paid holidays. We want our team members to feel supported while building a meaningful, long-term career.

I’m looking for someone who is empathetic, customer-focused, and genuinely cares about doing great work. If you want to be part of a team that holds itself to a high standard, serves others, and makes a positive impact both inside and outside the office, we’d love to meet you.

ROLE DESCRIPTION:
Darryl Andrews - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.