Customer-Focused Personal Banker I

First Bank; Raleigh (NC); Sur place; USD 36 000 - 52 000; Plein temps

Résumé du poste

First Bank seeks a Personal Banker I to perform needs assessments, recommend suitable products, and build customer relationships at the service window and through follow-up. This entry role supports multiple branch locations and adheres to security and regulatory standards.

The position emphasizes guidance, clarity, and a strong customer experience, with responsibilities spanning account openings, loan applications, and daily branch operations to drive sales and service excellence.

Qualifications

• High school diploma or GED or equivalent combination of education and experience.
• Intermediate knowledge of Bank operations, products, services, and related policies.
• Excellent organizational and time-management skills with the ability to work with minimal supervision.
• Exceptional verbal, written, and interpersonal communication skills.

Responsabilités

• Coordinate Personal Banker and Service Representative functions to deliver efficient service.
• Provide transactional support to Tellers and several branch duties.
• Open personal and business accounts and prepare related documentation.
• Input and close loan applications including DDA lines of credit and credit card orders.
• Assist customers with requests, complaints, and follow-ups to resolve issues.

Connaissances

Organizational skills

Time management

Verbal communication

Interpersonal communication

Computer skills

Formation

High school diploma or GED

Outils

Mainframe terminal

Description du poste

First Bank seeks a Personal Banker I to perform needs assessments, recommend suitable products, and build customer relationships at the service window and through follow-up. This entry role supports multiple branch locations and adheres to security and regulatory standards.

The position emphasizes guidance, clarity, and a strong customer experience, with responsibilities spanning account openings, loan applications, and daily branch operations to drive sales and service excellence.