Community Personal Banker — Customer Solutions

First Community Bank; Banner Elk (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) with employer match

Paid vacation and holidays

Volunteer time off

Job summary

First Community Bank is seeking a Personal Banker I to provide accurate information on banking products, handle inquiries, and resolve issues. You will open new accounts, assist with deposits and transactions, and promote digital banking options while upholding bank policies and confidentiality.

With a focus on community banking, you will contribute to customer satisfaction and support marketing efforts to grow the customer base across multiple channels in a branch environment.

Qualifications

• High school diploma or equivalent.
• One to five years banking experience recommended.
• Excellent customer service and communication skills.

Responsibilities

• Establish cordial relationships with customers and respond to inquiries.
• Inform customers about banking products and services.
• Open new accounts and service existing ones per procedures.
• Assist customers with deposits, withdrawals, and account inquiries.
• Promote digital banking options and Tell-A-Friend program.
• Adhere to bank policies and protect customer information.

Skills

Customer service

Communication

Banking software

Cash handling

Problem solving

Education

High school diploma or equivalent

Tools

Silverlake Teller

Banking platforms

Job description

First Community Bank is seeking a Personal Banker I to provide accurate information on banking products, handle inquiries, and resolve issues. You will open new accounts, assist with deposits and transactions, and promote digital banking options while upholding bank policies and confidentiality.

With a focus on community banking, you will contribute to customer satisfaction and support marketing efforts to grow the customer base across multiple channels in a branch environment.