Customer-Focused Personal Banker I

Dollar Bank

Bethel Park (Allegheny County)

On-site

USD 42,000 - 58,000

Full time

12 days ago

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Job summary

Dollar Bank is seeking a Personal Banker I to join our branch team. You will be the first point of contact for customers, handling deposits, withdrawals, loan payments and a variety of account transactions while delivering outstanding service.

The role emphasizes understanding customer needs and matching banking solutions through consultative conversations. You will participate in training programs to build product knowledge and referral skills, supporting growth in deposits and loans while

Qualifications

High school diploma or GED is required.
College degree or 6+ months of customer service experience preferred.
Excellent written and verbal communication skills.
Ability to travel for training.

Responsibilities

Process transactions for retail and corporate accounts including deposits, withdrawals, transfers, loan payments, and cash advances.
Demonstrate a consultative sales approach to build customer relationships by offering additional products and services.
Engage customers through lobby interactions while maintaining professional integrity and ethics.
Initiate new customer relationships and referrals to grow deposits and loans.
Develop basic computer literacy to access account information and process transactions.