Customer-Focused Order & Logistics Coordinator

Aston Carter; Wilton (CT); Hybrid; USD 52,000 - 63,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

401(k) matching

Paid time off

Life Insurance

Pet Insurance (optional)

Tuition Reimbursement

Paid Parental Leave

Exclusive Discounts

Job summary

Aston Carter is seeking a Sales Coordinator in Wilton, CT to support the full order lifecycle from entry through shipment and billing. You will act as the central contact between sales, customers, inventory, and logistics, delivering excellent service and accurate order tracking via CRM and related systems.

Based in a collaborative, fast-paced environment, you will build strong relationships with accounts and vendors while ensuring timely processing and documentation across all stages of the

Qualifications

• Experience in customer service and order management.
• High accuracy in data entry and Excel tracking.
• Proficient with CRM systems and order processing.
• Logistics coordination experience and vendor interaction.
• Strong communication and ability to work under pressure.

Responsibilities

• Process orders from entry to shipment and billing.
• Serve as main contact between sales, inventory, and logistics.
• Resolve issues with customers, deliveries, and paperwork.
• Enter orders in OHM using mobile app; manual entry when needed.
• Maintain documentation and coordinate with product, credit, and transport teams.

Skills

Customer service

Data entry

Excel

CRM systems

Order entry/processing

Logistics coordination

Communication skills

Multitasking

Team collaboration

Tools

OHM

OTM

CRM software

Job description

Aston Carter is seeking a Sales Coordinator in Wilton, CT to support the full order lifecycle from entry through shipment and billing. You will act as the central contact between sales, customers, inventory, and logistics, delivering excellent service and accurate order tracking via CRM and related systems.

Based in a collaborative, fast-paced environment, you will build strong relationships with accounts and vendors while ensuring timely processing and documentation across all stages of the