Customer-Focused Office Associate: Cash, Paperwork & DMV

CarMax; Midlothian (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

CarMax is seeking a candidate in Midlothian, Virginia, for a role focused on providing an iconic customer experience. The position requires exceptional customer service, cash management, and thorough processing of paperwork associated with vehicle sales and appraisals. Applicants should possess strong organizational skills and the ability to handle a fast-paced team environment. Additional duties include mentoring new associates and managing various clerical responsibilities. Candidate must be able to communicate effectively and maintain confidentiality in all records.

Qualifications

• Ability to read and transcribe data accurately.
• Intermediate PC skills for word processing and spreadsheets.
• Attention to detail and organizational skills.

Responsibilities

• Provide exceptional customer service in a fast-paced environment.
• Manage cash and process paperwork for vehicle sales.
• Handle incoming phone calls and answer customer inquiries.

Skills

Customer service

Organizational skills

Data entry

Communication skills

Tools

Microsoft Excel

Job description

CarMax is seeking a candidate in Midlothian, Virginia, for a role focused on providing an iconic customer experience. The position requires exceptional customer service, cash management, and thorough processing of paperwork associated with vehicle sales and appraisals. Applicants should possess strong organizational skills and the ability to handle a fast-paced team environment. Additional duties include mentoring new associates and managing various clerical responsibilities. Candidate must be able to communicate effectively and maintain confidentiality in all records.