Customer-Focused Office Specialist: Cash, Paperwork & Service

CarMax Business Services; Augusta (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Team-oriented environment

CarMax clothing provided

Flexible work schedules

Job summary

CarMax Business Services in Augusta, Georgia seeks a Customer Experience Associate to provide an exceptional customer service experience. This role involves facilitating sales and appraisals, managing cash handling, and assisting in the paperwork process. The ideal candidate has strong organizational skills, is able to prioritize tasks, and effectively communicates with customers. The position requires a team player ready to work in a dynamic and supportive environment while adhering to CarMax guidelines.

Qualifications

• Ability to read, interpret, and transcribe data for maintaining records.
• Intermediate PC skills for using word processing and spreadsheet programs.
• Effective communication in person and over the phone.

Responsibilities

• Assist store personnel with daily functions.
• Provide customer service and manage incoming calls.
• Process paperwork for sales and auction transactions.

Skills

Customer service

Clerical skills

Organizational skills

Communication

Tools

Microsoft Excel

Job description

CarMax Business Services in Augusta, Georgia seeks a Customer Experience Associate to provide an exceptional customer service experience. This role involves facilitating sales and appraisals, managing cash handling, and assisting in the paperwork process. The ideal candidate has strong organizational skills, is able to prioritize tasks, and effectively communicates with customers. The position requires a team player ready to work in a dynamic and supportive environment while adhering to CarMax guidelines.