Customer-Focused Office Assistant | Scheduling & Admin (Medical/PTO/401k)

Opportunity Interactive; New Franken (WI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Paid Holidays

Retirement with company match

Job summary

Opportunity Interactive is seeking an Office Assistant in Wisconsin to support daily office operations. You will answer phones, assist customers, schedule appointments, and maintain records in a fast-paced environment.

The role requires friendly, detail-oriented, and dependable individuals with strong communication skills. Benefits include medical insurance, PTO, holidays, and retirement with company match. Hours are Mon-Fri, 8:00am–4:30pm.

Qualifications

• Previous office, administrative, or scheduling experience preferred.
• Strong verbal and written communication skills.
• Friendly, professional, and customer-focused attitude.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities under pressure.
• Comfortable using computers and basic office software.
• Dependable, punctual, and able to work independently.
• High school diploma or equivalent required.

Responsibilities

• Answer incoming calls and respond to customer questions professionally.
• Schedule and confirm appointments.
• Enter and update customer information accurately.
• Assist with filing, data entry, emails, and general office tasks.
• Communicate with customers and team members regarding scheduling and service needs.
• Maintain organized digital and paper records.
• Process basic paperwork and assist with billing or payment information as needed.
• Help keep daily office operations running smoothly.

Skills

Customer service

Communication

Organization

Multitasking

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office

Email

Job description

Opportunity Interactive is seeking an Office Assistant in Wisconsin to support daily office operations. You will answer phones, assist customers, schedule appointments, and maintain records in a fast-paced environment.

The role requires friendly, detail-oriented, and dependable individuals with strong communication skills. Benefits include medical insurance, PTO, holidays, and retirement with company match. Hours are Mon-Fri, 8:00am–4:30pm.