Patient Services & Scheduling Coordinator

Aurora Health Care; Milwaukee (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

Aurora Health Care is seeking a qualified administrative assistant to greet patients, manage appointments, and handle routine clerical tasks in our Milwaukee office.

The role requires strong MS Office skills, the ability to multi-task, and a year of scheduling, customer service, and clerical experience. You will coordinate with physicians and other departments, and support billing and data reporting activities.

Qualifications

• High School Graduate.
• Typically requires 1 year of scheduling, customer service, and clerical support experience.
• Proficient in Microsoft Office (Excel, Power Point, Access and Word).
• Ability to multi-task, route calls, greet patients, and maintain a schedule.

Responsibilities

• Greets patients and visitors, collects insurance co-payments, and responds to routine information requests.
• Schedules and maintains calendar of appointments and travel; coordinates related administrative duties.
• Schedules patients and enters information into the computer system; coordinates with physician offices.
• Answers and screens telephone calls, triages clinical calls and resolves problems.
• Assembles, copies, and releases patient medical records; works with Medical Records on requests.
• Generates basic reports, updates existing reports, and distributes reports.
• Opens, sorts, distributes mail and documents; operates office equipment and may order supplies.
• Completes referrals, tracks and follows up on re-authorizations and patient registrations.

Skills

MS Office

Multi-tasking

Communication skills

Organization

Office equipment

Education

High School Diploma

Tools

Microsoft Excel

PowerPoint

Access

Word

Job description

Aurora Health Care is seeking a qualified administrative assistant to greet patients, manage appointments, and handle routine clerical tasks in our Milwaukee office.

The role requires strong MS Office skills, the ability to multi-task, and a year of scheduling, customer service, and clerical experience. You will coordinate with physicians and other departments, and support billing and data reporting activities.