Customer-Focused Office Assistant | Daily Pay & Benefits

Havertys Furniture; Baytown (TX); On-site; USD 42,706,000 - 52,349,000; Full time

Benefits offered by this job

Paid comprehensive training

401K with company match

Generous benefits package

Paid time off

Educational financial assistance

Job summary

Havertys in Baytown, TX seeks an energetic Office Assistant to support sales, payments, phones, and delivery scheduling. You will contribute to a superior customer experience through teamwork and accuracy in daily operations.

The role emphasizes cash handling, opening/closing procedures, and organized office management, with opportunities to advance and participate in a comprehensive benefits package.

Qualifications

• 1-3 years of customer service experience, preferably in retail.
• 1-3 years of cash handling experience or equivalent
• General computer skills with Microsoft Word and Excel
• Strong math, communication, and customer service skills
• Highly organized with the ability to multitask
• Able to follow oral and written instructions and work independently

Responsibilities

• Balance the cash fund every morning and evening
• Complete daily opening and closing procedure checklists
• Prepare and reconcile bank deposits
• Accurately process customer sales and payments
• Maintain an organized and secure office environment
• Answer incoming calls, distribute messages, and manage store voicemail
• Handle customer complaints and follow up on service tickets
• Review outstanding customer transactions
• Verify and schedule deliveries to ensure they are ready to be routed
• Ensure purchase orders are present for out-of-stock products
• Contact customers when products are available for pickup
• File and prepare daily paperwork

Skills

Customer service

Cash handling

Multitasking

Communication

Education

High school diploma or GED

Tools

Microsoft Word

Excel

O365

Job description

Havertys in Baytown, TX seeks an energetic Office Assistant to support sales, payments, phones, and delivery scheduling. You will contribute to a superior customer experience through teamwork and accuracy in daily operations.

The role emphasizes cash handling, opening/closing procedures, and organized office management, with opportunities to advance and participate in a comprehensive benefits package.