Dynamic Office Assistant: Cash Handling & Customer Service

Haverty Furniture Companies, Inc.; Murfreesboro (TN); In loco; USD 44.083.000 - 49.594.000; Tempo pieno

Vantaggi offerti da questo lavoro

Daily pay program

401K match

Benefits package

Paid time-off

Employee discount

Referral bonus

Wellness program

Descrizione del lavoro

Havertys is seeking an Office Assistant to join our team and support day-to-day store operations. You will process customer sales and payments, answer phones, and help schedule deliveries in a fast-paced retail setting.

The role offers a Monday–Friday schedule with occasional weekends, competitive hourly pay, and benefits. You will advance in a collaborative environment that values teamwork, integrity, and customer service.

Competenze

• High school diploma or GED with 1-3 years of customer service experience (preferably in retail).
• 1-3 years of cash handling experience (e.g., banking, customer service, data entry, office administration, medical records) or equivalent combination of education and experience.
• General computer skills with knowledge of Microsoft Word, Excel, and O365 preferred.
• Strong math, communication, and customer service skills.
• Highly organized with the ability to multitask.

Mansioni

• Balance the cash fund every morning and evening.
• Complete daily opening and closing procedure checklists.
• Prepare and reconcile bank deposits.
• Accurately process customer sales and payments.
• Maintain an organized and secure office environment.
• Answer incoming calls, distribute messages, and manage store voicemail.
• Handle customer complaints and follow up on service tickets.
• Review outstanding customer transactions.
• Verify and schedule deliveries to ensure they are ready to be routed.
• Ensure purchase orders are present for out-of-stock products.
• Contact customers when products are available for pickup.
• File and prepare daily paperwork.

Conoscenze

Customer service

Cash handling

Microsoft Word/Excel

Office administration

Formazione

High school diploma or GED

Strumenti

Microsoft Word

Excel

O365

Descrizione del lavoro

Havertys is seeking an Office Assistant to join our team and support day-to-day store operations. You will process customer sales and payments, answer phones, and help schedule deliveries in a fast-paced retail setting.

The role offers a Monday–Friday schedule with occasional weekends, competitive hourly pay, and benefits. You will advance in a collaborative environment that values teamwork, integrity, and customer service.