Customer-Focused Office Administrator & Scheduling Pro

Tailor Made Pest and Wildlife; Louisville (KY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

SIMPLE IRA retirement plan

supplemental health benefits

paid holidays

paid time off

Job summary

Tailor Made Pest & Wildlife, a locally owned company serving Louisville, seeks an Office Administrator to manage customer communication, phone sales, scheduling, dispatching, data entry, and day-to-day operations. You will be a primary contact for customers and technicians in a fast-paced environment.

This full-time role offers shifts including days, evenings, weekends and holidays, with a starting pay of $17 per hour and benefits as described in the ad.

Qualifications

• Excellent phone, listening, and written communication skills.
• Comfort selling over the phone and following up consistently with leads.
• Strong computer skills and attention to detail for data entry and recordkeeping.
• Experience in customer service, office administration, or scheduling is preferred.

Responsibilities

• Answer calls, texts, emails, and web inquiries promptly and professionally.
• Convert qualified leads into scheduled services and follow up on unsold opportunities.
• Schedule pest-control and wildlife appointments and dispatch technicians.
• Enter and maintain accurate customer and service data in the CRM.
• Process payments and manage accounts with confidentiality.

Skills

Sales

Customer service

Communication

Data entry

Scheduling

Tools

FieldRoutes

Pest AI

Baton

Thumbtack

Yelp

Job description

Tailor Made Pest & Wildlife, a locally owned company serving Louisville, seeks an Office Administrator to manage customer communication, phone sales, scheduling, dispatching, data entry, and day-to-day operations. You will be a primary contact for customers and technicians in a fast-paced environment.

This full-time role offers shifts including days, evenings, weekends and holidays, with a starting pay of $17 per hour and benefits as described in the ad.