Service Manager-Louisville, Kentucky

Waltham Services; Louisville (KY); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Take home vehicle

Annual bonus opportunities

Comprehensive benefits

401(k) plan with company match

PTO and holidays

Employee discounts

Job summary

OPC Pest Services in Louisville, KY is seeking a Service Manager to lead daily operations while staying hands-on in the field.

You'll mentor technicians, manage scheduling, and drive quality control, ensuring top service for commercial and residential clients. Competitive pay, full-time year-round work, and a supportive team await the right leader.

Join a locally rooted company that values people and growth, offering opportunities to shape regional service is visible and impactful daily.

Qualifications

• Must have at least 2 years' supervisory and leadership experience.
• Must have at least 5 years' progressive pest control experience.
• Valid driver’s license.
• Must maintain a good driving record and pass background checks.

Responsibilities

• Lead daily operations and mentor technicians in the field.
• Assist with scheduling, routing, and quality control.
• Support technicians in the field and fill in on routes when needed.
• Support hiring, training, and team development.
• Conduct in-house and in-field technician trainings and meetings.
• Monitor scheduling and routing to drive efficiencies and productivity.
• Guide service technicians to resolve client issues and meet expectations.
• Interact with commercial and residential clients and perform site inspections.
• Review and submit service-related documents and reporting.
• Maintain inventory of equipment and supplies, perform vehicle and uniform inspections.
• Serve as a trusted part of the management team.

Skills

Leadership

Coaching

Training

Scheduling

Quality control

Communication

Teamwork

Job description

Overview

Lead a Team. Stay Hands‑On. Grow With Us.

OPC Pest Services is a growing, family‑focused pest control business serving all of Kentuckiana. As we continue to expand, we’re looking for an experienced pest control professional who enjoys leading by example, mentoring technicians, and being part of a close‑knit team.

This is a great opportunity for someone ready to move into leadership while still staying connected to the field. We offer competitive pay, year‑round full‑time work, and a supportive, low‑stress environment where your experience is valued.

What We Offer

• Competitive salary between $52,000 to $65,000 annually dependent upon relative experience;
• Annual performance bonus opportunities;
• Take home vehicle to start and end route—advertise for OPC and grow your brand!
• Huge potential to create your own opportunities in the regional market;
• Comprehensive benefits package including low cost medical, dental, vision insurances, 1x annual salary life insurance, and many more optional benefits (visit rollinsbenefits.com for more information);
• 401(k) plan with 4.5% company match, Rollins employee stock purchase plan;
• A generous PTO (paid time off) program, and six paid holidays--earn up to 15 PTO days your first year;
• Employer discount program through PerkSpot;
• Stability and growth with a company that values its people

Responsibilities

The Role

As a Service Manager, you’ll help lead daily operations and support a team of pest control technicians by:

• Coaching, training, and mentoring technicians
• Assisting with scheduling, routing, and quality control
• Supporting technicians in the field and filling in on routes when needed
• Supporting hiring, training, and team development
• Conduct in-house and in-field technician training and meetings
• Monitor scheduling and routing to drive efficiencies and productivity
• Guide service technicians in resolving client issues and concerns and ensure that customer expectations are met
• Interact with both commercial and residential clients and perform quality site inspections
• Review and submit service-related documents and reporting
• Maintain inventory of equipment and supplies, perform vehicle and uniform inspections
• Serving as a trusted part of the management team

Who We’re Looking For

• An experienced pest control professional
• Someone who enjoys helping others succeed
• A steady leader with strong communication skills
• A team‑oriented professional who values customers and coworkers alike

If you’re looking to take the next step in your career with a locally rooted company that treats people like family, we’d love to talk with you.

Our Core Values

Be a P.E.S.T.

Professional. . . Do your best to be the best

Ethical. . . Do the right thing

Selfless. . . Do more for others

Teamwork. . . Do it for you, me & OPC

Qualifications

• Must have at least 2 years' supervisory and leadership experience
• Must have at least 5 years' progressive pest control experience

• Valid driver’s license

Must maintain a good driving record and be able to pass criminal history background check, physical exam and drug screen.

Physical Demands / Working Environment:

Candidates must be able to perform essential functions of the position with or without reasonable accommodations:

• Safely use a ladder within the manufacturer’s weight capacity
• Lift and carry up to 50 lbs.
• Safely access crawl spaces, attics, confined spaces, rooftops, etc.

• Able to work in all types of weather conditions

OPC Pest Services is an Equal Opportunity/Proud Veteran/Individuals with Disabilities Employer