Customer-Focused Loan Advisor

Jobtome; Gastonia (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Stock purchase plan

Tuition reimbursement

Paid vacation

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing. You will listen to needs, present tailored loan solutions, and drive branch performance in a collaborative environment.

You will manage the loan lifecycle from application to approval and collections, work across channels (phone, email, chat), and thrive in a goal‑oriented team. A High School Diploma or GED is required, with sales or customer service experience preferred, and

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands to ensure timely service.
• Exceed customer expectations through empathy and deliver results for branch goals.
• Develop connections and engage customers throughout the loan process with tailored solutions.
• Manage the loan lifecycle, including collections, while ensuring compliance with laws.
• Engage with customers via phone, email, chat and our in-house systems.
• Demonstrate achievement-driven attitude and goal orientation.
• Educate customers on insurance products and loan options.

Skills

Sales

Customer Service

Collections

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing. You will listen to needs, present tailored loan solutions, and drive branch performance in a collaborative environment.

You will manage the loan lifecycle from application to approval and collections, work across channels (phone, email, chat), and thrive in a goal‑oriented team. A High School Diploma or GED is required, with sales or customer service experience preferred, and