Library Services Associate

Illinois; Glen Ellyn (IL); Hybrid; USD 21,000 - 30,000; Part time

Job summary

Glen Ellyn Public Library is seeking a part-time Library Services Clerk to provide excellent customer service while lending materials and handling related support tasks. The role involves assisting patrons, issuing cards, handling fees, and updating member records.

Primary duties include processing holds, managing returns, and supporting daily library operations. Candidates should be team-oriented, detail-focused, and able to multitask in a busy public service environment.

Qualifications

• High school diploma or equivalent.
• One year of experience in a public contact position.
• Comfort with Microsoft 365 applications and learning new tools.

Responsibilities

• Provide lending and customer service to the public.
• Issue and renew library cards; handle fees.
• Assist inquiries in person, by phone, and email/chat.

Skills

Customer service

Interpersonal communication

Multitasking

Teamwork

Microsoft 365

Education

High school diploma or equivalent

Tools

Library management system

Job description

Glen Ellyn Public Library is seeking a part-time Library Services Clerk to provide excellent customer service while lending materials and handling related support tasks. The role involves assisting patrons, issuing cards, handling fees, and updating member records.

Primary duties include processing holds, managing returns, and supporting daily library operations. Candidates should be team-oriented, detail-focused, and able to multitask in a busy public service environment.