Customer-Focused Front Desk & Admin Specialist

Enterprise Mangement Solutions Inc; Baltimore (MD); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Overtime opportunities

Health insurance

Paid time off

Retirement benefits

Technology stipend

Professional development opportunities

Job summary

Enterprise Management Solutions, LLC is seeking a Front Desk Receptionist to maintain a professional, welcoming front office, greet visitors, route calls, and support daily operations at our Baltimore site.

The role requires strong customer service, confidentiality, and organizational skills, with typical Monday–Friday hours 8:00 AM to 5:00 PM and benefits including health insurance, PTO, retirement benefits, and professional development opportunities.

Qualifications

• High school diploma or equivalent is required.
• Prior experience in reception, administrative support, or customer service is preferred.
• Strong verbal and written communication skills are required.
• Must maintain confidentiality and exercise discretion.

Responsibilities

• Greet visitors, employees, clients, vendors, and other guests professionally.
• Answer and route telephone calls to appropriate staff.
• Maintain visitor sign-in/out records and logs.
• Provide general administrative support and calendar coordination.
• Receive, sort, and distribute mail and packages; assist with deliveries.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Organizational skills

Multi-tasking

Confidentiality

Telephone etiquette

Teamwork

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Job description

Enterprise Management Solutions, LLC is seeking a Front Desk Receptionist to maintain a professional, welcoming front office, greet visitors, route calls, and support daily operations at our Baltimore site.

The role requires strong customer service, confidentiality, and organizational skills, with typical Monday–Friday hours 8:00 AM to 5:00 PM and benefits including health insurance, PTO, retirement benefits, and professional development opportunities.