Customer-Focused Fashion Retail Associate — Flexible

Old Navy; Bloomington (IN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Merchandise discount for brands

Competitive Paid Time Off

Volunteer hours

401(k) plan with company match

Employee stock purchase plan

Medical, dental, vision and life ins.

Job summary

Old Navy is seeking a customer-focused team member to engage customers, educate on products, and outfit customers with confidence. You will promote promotions, participate in loyalty programs, and deliver strong service across omnichannel channels.

The role emphasizes helping customers, working in a fast-paced retail environment, and supporting store operations to meet goals while maintaining a welcoming atmosphere.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Willingness to learn products and promotions.

Responsibilities

• Treat all customers and colleagues with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Support store operations and floor presence as required.
• Maintain a neat, clean and organized work center.
• Handle customer interactions professionally and resolve issues.
• Execute operational tasks efficiently.

Skills

Customer service

Retail sales

Communication

Team player

Flexible schedule

Job description

Old Navy is seeking a customer-focused team member to engage customers, educate on products, and outfit customers with confidence. You will promote promotions, participate in loyalty programs, and deliver strong service across omnichannel channels.

The role emphasizes helping customers, working in a fast-paced retail environment, and supporting store operations to meet goals while maintaining a welcoming atmosphere.