Customer-Focused Express Service Advisor

Ellenco Estágios e Treinamentos; Butler (Butler County); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation

Paid holidays

Employee discounts

Paid training and advancement

Job summary

Diehl of Butler is seeking an energetic Express Service Advisor to join our busy service team in Butler, PA. In this role you will greet customers, write repair orders for express maintenance, and communicate service needs to keep vehicles moving efficiently.

No automotive experience is required—we are happy to train the right candidate. Strong customer service, clear communication, and a positive, team-oriented attitude are essential.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Positive attitude with a team-first mindset.
• Computer proficiency.

Responsibilities

• Greet customers promptly and professionally.
• Write repair orders for express maintenance services.
• Communicate recommended maintenance and service needs.
• Coordinate vehicle flow through the express service lane.
• Keep customers informed throughout the service process.
• Ensure every customer has an outstanding dealership experience.
• Work closely with technicians and service staff to maximize efficiency.

Skills

Customer service

Communication

Organizational skills

Multitasking

Team mindset

Computer proficiency

Job description

Diehl of Butler is seeking an energetic Express Service Advisor to join our busy service team in Butler, PA. In this role you will greet customers, write repair orders for express maintenance, and communicate service needs to keep vehicles moving efficiently.

No automotive experience is required—we are happy to train the right candidate. Strong customer service, clear communication, and a positive, team-oriented attitude are essential.