Express Service Advisor

Diehl Automotive Group; Butler (Butler County); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation

Paid holidays

Employee discounts

Paid training

Advancement opportunities

Team-oriented environment

Job summary

Diehl of Butler in Butler, PA is seeking an energetic Express Service Advisor to join our fast-paced service team. You will greet customers, write repair orders for express maintenance, and guide them through the service process with clear communication.

Work with technicians to maximize efficiency and ensure a positive dealership experience. We offer competitive pay, medical, dental, and vision insurance, a 401(k) with company match, paid vacation, and opportunities for advancement in a

Qualifications

• Excellent customer service and communication skills.
• Strong organizational and multitasking abilities.
• Positive attitude with a team-first mindset.
• Computer proficiency.
• Automotive experience is preferred but not required—we’re willing to train the right candidate.
• Valid driver's license with a clean driving record.

Responsibilities

• Greet customers promptly and professionally.
• Write repair orders for express maintenance services.
• Communicate recommended maintenance and service needs.
• Coordinate vehicle flow through the express service lane.
• Keep customers informed throughout the service process.
• Ensure every customer has an outstanding dealership experience.
• Work closely with technicians and service staff to maximize efficiency.

Skills

Customer service

Communication

Organizational skills

Multitasking

Team player

Computer literacy

Automotive experience

Job description

Diehl of Butler | Butler, PA

Join the Team at Diehl of Butler!

Diehl of Butler is looking for an energetic, customer-focused Express Service Advisor to join our fast-paced service team. If you enjoy working with people, thrive in a busy environment, and take pride in delivering exceptional customer service, we’d love to meet you!

Responsibilities

• Greet customers promptly and professionally
• Write repair orders for express maintenance services
• Communicate recommended maintenance and service needs
• Coordinate vehicle flow through the express service lane
• Keep customers informed throughout the service process
• Ensure every customer has an outstanding dealership experience
• Work closely with technicians and service staff to maximize efficiency

Qualifications

• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Positive attitude with a team-first mindset
• Computer proficiency
• Automotive experience is preferred but not required—we’re willing to train the right candidate
• Valid driver's license with a clean driving record

What We Offer

• Competitive pay
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid vacation and holidays
• Employee discounts
• Paid training and opportunities for advancement
• A positive, team-oriented work environment

If you’re looking for a rewarding career with one of the region’s fastest-growing automotive groups, apply today and become part of the Diehl family!

Diehl of Butler is an Equal Opportunity Employer.