Driver License Examiner Assistant - Pittsburgh

Commonwealth of Pennsylvania; McCandless (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Job summary

Commonwealth of Pennsylvania's Department of Transportation is hiring a Driver License Examiner Assistant in Allegheny County. You will guide customers through steps in the licensing process, verifying identities, and entering information into online systems.

This role emphasizes service, accuracy, and safety. The position involves customer interaction, document verification, test administration, data processing, and compliance with fee waivers.

Qualifications

• One year of experience obtaining, evaluating, and providing information to the public.
• Must meet PA residency requirements.
• Ability to perform essential job functions.

Responsibilities

• Greet customers, provide forms, and assist applicants with required steps
• Review identification materials for accuracy and authenticity
• Administer knowledge exams and conduct vision screenings
• Enter applicant information and test results into online systems
• Apply correct fee waiver procedures and follow customer service policies
• Follow safety rules, report concerns, and maintain awareness of work area conditions

Skills

Customer service

Communication

Attention to detail

Data entry

Job description

NOTE: This posting will close on OCTOBER 25, 2026 or after a total of 25 applications are received, whichever occurs first.

Help support safe and smooth licensing services for the public. As a Driver License Examiner Assistant with the Department of Transportation in Allegheny County, you will guide customers through important steps in the licensing process. This role offers steady interaction, meaningful responsibility, and a chance to strengthen public safety. Join a team that values service, accuracy, and professionalism.

This position supports the Driver License Center by assisting customers, verifying identity documents, and entering application information. The work helps ensure accurate licensing services and strengthens customer safety. As a Driver License Examiner Assistant, you will perform the following duties:

• Customer Interaction: Greet customers, provide forms, and assist applicants with required steps
• Document Verification: Review identification materials for accuracy and authenticity
• Test Administration: Administer knowledge exams and conduct vision screenings
• Data Processing: Enter applicant information and test results into online systems
• Fee Compliance: Apply correct fee waiver procedures and follow customer service policies
• Safety Awareness: Follow safety rules, report concerns, and maintain awareness of work area conditions

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 80 hours bi-weekly
• Work hours are 8:15 AM to 4:45 PM, Monday - Friday, with a 30-minute lunch.
• Overtime and travel as needed
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience obtaining, evaluating, and providing information to the public.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.