Customer-Focused Checkout Associate

Kroger Family of Companies; Charleston (WV); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Charleston, WV, is seeking a friendly Cashier/Checker to greet customers, assist with purchases, and maintain a welcoming checkout area. You will process transactions, operate the POS system, and handle multiple tender types according to store policy.

The role requires strong customer service, basic math skills, effective communication, and the ability to work cooperatively in a fast-paced environment while adhering to all safety and policy guidelines.

Qualifications

• Customer service experience required.
• Clear and effective verbal and written communication.
• Basic math skills (counting, adding, subtracting).

Responsibilities

• Greet, engage, and assist customers at the check lane.
• Process transactions quickly, accurately, and efficiently.
• Understand POS system and handle various payment methods and loyalty offers.
• Follow policies on cash handling, shortages/overages, and restricted items.
• Report pricing discrepancies and stay current with ads and promotions.
• Adhere to safety, food-safety, and loss-prevention guidelines.
• Assist customers, including minors and those with special needs, with courtesy.

Skills

Customer service experience

Effective communication skills

Knowledge of basic math

Job description

Kroger Family of Companies in Charleston, WV, is seeking a friendly Cashier/Checker to greet customers, assist with purchases, and maintain a welcoming checkout area. You will process transactions, operate the POS system, and handle multiple tender types according to store policy.

The role requires strong customer service, basic math skills, effective communication, and the ability to work cooperatively in a fast-paced environment while adhering to all safety and policy guidelines.