Customer-Focused Bowling Center Greeter & Desk Attendant

Lucky-Strike-Entertainment; Wauwatosa (WI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Wisconsin is hiring a part-time Greeter/Counter Desk Attendant to welcome guests and help them with lanes, shoes, and basic bowling instructions. You will ring up sales and operate the POS, central panel, and PA system in a lively, entertainment-focused environment.

The role emphasizes friendly service, strong telephone etiquette, and the ability to manage waitlists and assist with leagues while following cash control procedures.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Notify our mechanics of pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Excellent telephone etiquette

Education

HS Diploma or equivalent restaurant/hospitality experience (Optional)

Job description

Lucky Strike Entertainment in Wisconsin is hiring a part-time Greeter/Counter Desk Attendant to welcome guests and help them with lanes, shoes, and basic bowling instructions. You will ring up sales and operate the POS, central panel, and PA system in a lively, entertainment-focused environment.

The role emphasizes friendly service, strong telephone etiquette, and the ability to manage waitlists and assist with leagues while following cash control procedures.