Relationship Banker — Grow Customers, Build Loyalty

PNC Financial Services Group, Inc.; Green Hills (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) with PNC match

Pension and stock purchase plans

Comprehensive health coverage

Job summary

PNC Financial Services Group, Inc. seeks an in-branch sales and service professional to acquire and deepen the customer base, improve financial wellbeing, and grow share of wallet through proactive conversations and lobby engagement.

Responsibilities include delivering comprehensive PNC solutions, leveraging partnerships, and ensuring a high-quality customer experience in a collaborative, in-office environment.

Qualifications

• Roles typically require 3+ years experience with a related education or product knowledge.
• Education: Associates or equivalent degree; additional certifications may be considered.
• Background checks required as per Consumer Financial Protection Bureau regulations.

Responsibilities

• Acquire and deepen the branch customer base via proactive sales and service.
• Manage customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow share of wallet and drive loyalty.
• Lead outbound and lobby engagement to promote PNC solutions and cross-sell.

Skills

Accountability

Banking

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Communication

Problem Solving

Multitasking

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. seeks an in-branch sales and service professional to acquire and deepen the customer base, improve financial wellbeing, and grow share of wallet through proactive conversations and lobby engagement.

Responsibilities include delivering comprehensive PNC solutions, leveraging partnerships, and ensuring a high-quality customer experience in a collaborative, in-office environment.