Customer-Centric Banking Specialist

PNC Financial Services Group, Inc.; Greensburg (Westmoreland County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability protection

401(k) with match

Educational assistance

Job summary

PNC Financial Services Group, Inc. is seeking a branch-focused professional to acquire and deepen the customer base while delivering exceptional service and financial guidance. You will drive sales conversations, leverage ecosystem partnerships, and position PNC solutions to enhance revenue and loyalty.

Role requires strong relationship-building, banking knowledge, and the ability to manage multiple priorities in a fast-paced branch environment.

Qualifications

• Associates or equivalent degree typically required.
• 3+ years experience in related role.
• Education may be substituted with certifications or military experience.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer's share of wallet.
• Position PNC solutions to drive new revenue and customer loyalty.
• Deliver proactive sales conversations via outbound calls, service-to-sales, teller interactions and lobby engagement.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a branch-focused professional to acquire and deepen the customer base while delivering exceptional service and financial guidance. You will drive sales conversations, leverage ecosystem partnerships, and position PNC solutions to enhance revenue and loyalty.

Role requires strong relationship-building, banking knowledge, and the ability to manage multiple priorities in a fast-paced branch environment.