Customer-Focused Banking Specialist

Woodforest National Bank; Natrona Heights (PA); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Paid Time Away

Medical Coverage

ESOP

Résumé du poste

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience through personalized customer interactions and proactive marketing of banking solutions. The role focuses on building and growing retail customer relationships with strong service and operational excellence.

The position emphasizes ownership, integrity, and community values, and requires handling branch duties, deposits, and digital tools while supporting community engagement and

Qualifications

• Minimum two years of relevant retail sales or customer service experience.
• In-store retail banking experience preferred but not required.
• Willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational and problem-solving skills.

Responsabilités

• Deliver the Woodforest Experience through warm, personalized customer interactions and clear explanations of banking products and digital solutions.
• Open and maintain deposit accounts and consumer loan products with accuracy and compliance.
• Support branch operations with teller transactions, cash handling, balancing, and vault activities.
• Adhere to policies, procedures and regulatory requirements, and represent Woodforest as a trusted neighborhood bank.

Connaissances

Retail sales

Customer service

Communication

Problem solving

Ownership mindset

Formation

High School Diploma or equivalent

Outils

Cisco Duo

Description du poste

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience through personalized customer interactions and proactive marketing of banking solutions. The role focuses on building and growing retail customer relationships with strong service and operational excellence.

The position emphasizes ownership, integrity, and community values, and requires handling branch duties, deposits, and digital tools while supporting community engagement and