Customer-Focused Banking Associate – Referrals & Deposits

NBT Bancorp Inc.; Keene (NH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Generous Paid Time Off

Parental Leave

Comprehensive Medical Coverage

Dental and Vision Coverage

401(k) with employer matching

Tuition Reimbursement

Job summary

NBT Bank is seeking a Relationship Banking Associate to deliver high-quality service and respond quickly to customer needs. You will process routine transactions and assist with basic deposit account openings, while identifying opportunities to refer clients to the right business partner.

In this role, you will work with a team in a fast-paced environment, using strong listening and communication skills, problem-solving abilities, and proficient computer skills to support both customers and

Qualifications

• High School Diploma or equivalent required.
• Minimum one year experience in related banking positions or equivalent sales/customer service experience.

Responsibilities

• Process routine transactions and account servicing with high accuracy.
• Identify sales opportunities and refer to appropriate partners.
• Support basic deposit account opening as required.

Skills

Listening skills

Communication

Consultative selling

Teamwork

Problem solving

Adaptability

Computer skills

Education

High School Diploma or Equivalent

Job description

NBT Bank is seeking a Relationship Banking Associate to deliver high-quality service and respond quickly to customer needs. You will process routine transactions and assist with basic deposit account openings, while identifying opportunities to refer clients to the right business partner.

In this role, you will work with a team in a fast-paced environment, using strong listening and communication skills, problem-solving abilities, and proficient computer skills to support both customers and