Customer-Focused Automotive Service Advisor

Crown Auto Group; Sandy (UT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Stock Awards

401k with company match

Paid training

Employee discounts on parts and service repairs

Job summary

A leading automotive retailer in Sandy, Utah seeks an energetic Service Advisor to enhance customer experiences and redefine the car-buying journey. This role requires building rapport with service customers, advising on vehicle maintenance, and ensuring satisfaction through effective communication. Ideal candidates will possess strong customer service skills and prior automotive experience. The company offers competitive benefits including paid time off, insurance plans, and professional development opportunities.

Qualifications

• Must have previous automotive Service Advisor experience heavily preferred.
• Must be at least eighteen years of age.
• Must have a valid driver's license.

Responsibilities

• Greet customers in a timely, friendly manner and obtain pertinent vehicle information.
• Advise customers on the care and the value of maintaining their vehicles.
• Generate and provide customers with a complete and accurate estimate of repair.

Skills

Customer service

Communication skills

Computer skills

Job description

A leading automotive retailer in Sandy, Utah seeks an energetic Service Advisor to enhance customer experiences and redefine the car-buying journey. This role requires building rapport with service customers, advising on vehicle maintenance, and ensuring satisfaction through effective communication. Ideal candidates will possess strong customer service skills and prior automotive experience. The company offers competitive benefits including paid time off, insurance plans, and professional development opportunities.