Customer-Focused Administrative & Scheduling Specialist

INSECTA PEST SOLUTIONS; Riverside (CA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Paid time off

Job summary

INSECTA PEST SOLUTIONS is seeking an Administrative Assistant / Customer Service Representative to support daily office operations and deliver excellent service to customers. The role involves scheduling pest control services, coordinating routes, maintaining records, processing payments, handling correspondence, and ensuring tasks are completed accurately and on time in a fast-paced environment.

The ideal candidate has a high school diploma or GED, 1–2 years of office or customer service

Qualifications

• High school diploma or GED required.
• 1–2 years of office, administrative, or customer service experience preferred.
• Strong computer and internet skills and proficiency with MS Office.

Responsibilities

• Provide professional customer service in person, by phone, and via email.
• Schedule and coordinate pest control services for technicians.
• Maintain accurate customer records and manage work orders.
• Process payments and handle various transactions accurately.
• Prepare receipts, documents, and correspondence.
• Maintain confidentiality of sensitive information.
• Assist with general administrative duties as needed.

Skills

Customer service

Attention to detail

Organization

Time management

Communication

Multitasking

Teamwork

Typing speed

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

INSECTA PEST SOLUTIONS is seeking an Administrative Assistant / Customer Service Representative to support daily office operations and deliver excellent service to customers. The role involves scheduling pest control services, coordinating routes, maintaining records, processing payments, handling correspondence, and ensuring tasks are completed accurately and on time in a fast-paced environment.

The ideal candidate has a high school diploma or GED, 1–2 years of office or customer service