Administrative Support Technician - Limited Service

City of Concord; Concord (CA); On-site; USD 37,000 - 41,000; Part time

Job summary

The City of Concord is accepting applications for a part-time Administrative Support Technician in the Engineering Division of the Community Development Department. This role will support records management projects, organize engineering plans and project documents, and help evaluate and classify records.

The schedule is approximately 30 hours per week, typically 8:00 a.m. to 3:00 p.m., Monday through Friday, with an anticipated end date in June 2027.

Qualifications

• High school diploma or equivalent.
• Two years of customer service experience.
• Ability to read and interpret basic engineering documents.
• Experience with records management or electronic document systems is a plus.

Responsibilities

• Review and classify engineering plans and project documents.
• Organize and prepare records for scanning, storage, and indexing.
• Enter and verify metadata in the electronic records system with accuracy.
• Identify and resolve duplicate, incomplete, or misclassified reports.
• Support quality control and assist with other duties as assigned.

Skills

Filing and indexing

Basic arithmetic

Records management

Customer service

Education

High school diploma or equivalent

Tools

Word

Excel

Publisher

Job description

PART-TIME JOB OPPORTUNITY ADMINISTRATIVE SUPPORT TECHNICIAN - LIMITED SERVICE

The City of Concord is accepting applications for part-time Limited Service Administrative Support Technician positions. There is one vacancy at this time, in the Engineering Division of the Community Development Department, but this recruitment may be used for future Administrative Support Technician vacancies Citywide.

• Engineering: $26.85 - $29.64

What you will be doing:

The Administrative Support Technician in the Engineering Division of the Community Development Department will support records management projects, organizing engineering plans and related project documents. This position will help evaluate existing engineering records, identify and categorize documents, and ensure information is accurately captured and organized within the City’s records management system. The ideal candidate will be interested in engineering and construction and comfortable working with technical drawings and project documentation.

The schedule is approximately 30 hours per week, generally between 8:00 a.m. and 3:00 p.m., Monday through Friday, excluding holidays. The assignment is anticipated to end by June 2027.

When assigned to Engineering, the ideal candidate:

The successful candidate will be highly detail-oriented, organized, and comfortable working independently with large volumes of technical records. The ability to read and interpret basic engineering and related documents is highly desirable. Experience with records management, document control, engineering or construction documentation, electronic document management systems, or municipal/public works records is a plus.

Strong computer skills and the ability to learn new electronic records systems are important. The individual should maintain accurate records, follow established procedures, and exercise good judgment when reviewing historical documents.

Because this project involves detailed review of engineering records, accuracy, consistency, and attention to detail are essential.

Conviction History:

If you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with the City of Concord.

When assigned to Engineering:

• Review engineering plans and other project-related documents to identify key information and determine the appropriate record classification.
• Organize and prepare records for scanning, electronic storage, and indexing while ensuring documents are complete, legible, and properly associated with the appropriate project or facility.
• Enter and verify metadata and other information in the City’s electronic records management system, maintaining a high level of accuracy and consistency.
• Identify duplicate, incomplete, or misclassified reports and help resolve discrepancies.
• May assist with quality control by reviewing previously scanned or indexed documents and making corrections as needed.
• Other duties as assigned.

Knowledge of:

• Alphabetic and numeric filing, indexing, and cross-referencing methods
• Basic arithmetic
• Office work procedures and practices, including the operation of commonly used office machines
• Word processing applications like Word, Excel and Publisher
• Principles and processes for providing internal and external customer service

Ability to:

• Work with complex and sensitive files and record systems
• Make simple mathematical calculations
• Understand and carry out oral and wrtten instructions
• Convey written and/or non-written information effectively
• Quickly search and find information from resource systems, manuals and other documents and accurately and concisely convey such information orally and in writing
• Give appropriate attention to what other people are saying, taking time to understand the points being made and asking questions as appropriate
• Maintain appropriate attention to detail based on the complexity of work performed
• Shift back and forth between two or more activities or sources of information, and to work efficiently and accurately on tasks with interruptions

Education

Satisfactory completion of high school or equivalent. Select assignments may have additional requirements.

Experience

Two years of customer service experience. Select assignments may have additional requirements. Select assignments may require the possession of a valid California Class C Driver’s License and a satisfactory driving record as a condition of initial and continued employment.

EEO/ADA: The City of Concord is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

If you have a disability and require accommodations in the testing process, please contact Human Resources at 925-671-3308 or [e-mail] prior to the final filing date.