Customer-Focused Administrative Assistant

RESA Power, LLC; Wixom (MI); On-site; USD 25,000 - 36,000; Full time

Job summary

RESA Power, LLC, located in Wixom, MI, is seeking an Administrative Assistant to provide customer-focused administrative support. The role emphasizes efficient office operations, data entry, and cross-department collaboration to ensure timely project administration.

You will handle time and expense entry, assist with new customer setup, and maintain CRM records while supporting HR, accounting, and safety teams. Strong communication and organizational skills are essential.

Qualifications

• High School diploma or GED and 1 year of a mix of education and experience.
• Strong MS Office skills.
• Strong written and verbal communication skills.
• Demonstrated Customer Service skills.
• Strong attention to detail.
• Able to work independently; able to organize, plan and prioritize work.

Responsibilities

• Provide high level internal and external customer service by answering questions, completing administrative tasks and support in a timely, efficient manner.
• Enter time worked on jobs and break the information down in a daily report as per location and Customer requirements.
• Enter expense entry for jobs and break the information down in a daily report as per location and Customer requirements.
• May assist operations and other departments by completing the following as assigned.
• Set up new customers as per company policy and procedure.
• Open jobs in the system by utilizing customer work order or customer purchase order.
• Verify completed is ready to bill and shipping information is in system for PO.
• Complete job cost analysis for specified job(s) as assigned.
• Data entry and maintenance in the company’s CRM system.
• Assist HR, Accounting, Safety and/or other Company or Customers.
• Observe all safety rules and Best Practices; Follow all company policies and procedures.
• Complete reports in Excel, Word or other company sponsored programs as assigned.
• Demonstrate a continual effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively with other departments to provide quality and seamless operation.
• Perform filing both electronically and paper.
• Clerical support for quotes and final report preparation for customers.
• Completes other duties as assigned.

Skills

Customer service

MS Office

Written & verbal communication

Attention to detail

Independent work

Education

High School diploma or GED

Tools

CRM software

Job description

RESA Power, LLC, located in Wixom, MI, is seeking an Administrative Assistant to provide customer-focused administrative support. The role emphasizes efficient office operations, data entry, and cross-department collaboration to ensure timely project administration.

You will handle time and expense entry, assist with new customer setup, and maintain CRM records while supporting HR, accounting, and safety teams. Strong communication and organizational skills are essential.