Client Services & Projects Coordinator

Rehmann Robson LLC; Saginaw Charter Township (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Rehmann is seeking an Administrative Support professional in Michigan to provide client assistance, document management, and coordinated project support. You will prepare client agreements, set up accounts, and maintain records across systems, ensuring timely communication and strong client relationships.

The role emphasizes accuracy, discretion, and the ability to handle multiple priorities in a fast-paced environment.

Qualifications

• Associate degree or equivalent combination of education and professional experience.
• Previous experience in administrative support, client service, project coordination, operations, or a related field preferred.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Strong written and verbal communication skills.
• Ability to build positive relationships and provide excellent customer service.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Detail-oriented with a commitment to accuracy and quality.
• Comfortable learning and using new technology and software systems.

Responsibilities

• Prepare, distribute, and track client agreements and electronic signatures.
• Set up new client accounts and maintain accurate client records across company systems.
• Assist clients with document requests, information gathering, and account updates.
• Communicate important deadlines, reminders, and next steps through phone, email, and mail.
• Coordinate the collection of client information and required documentation.
• Schedule and support meetings, follow-ups, and ongoing client communications.
• Respond to client questions and concerns in a timely, professional, and helpful manner.
• Build strong working relationships with clients and internal team members.

Skills

Communication

Customer service

Organization

Attention to detail

Problem solving

Teamwork

Discretion

Learning agility

Education

Associate degree or equivalent

Tools

Microsoft Office

Job description

Rehmann is seeking an Administrative Support professional in Michigan to provide client assistance, document management, and coordinated project support. You will prepare client agreements, set up accounts, and maintain records across systems, ensuring timely communication and strong client relationships.

The role emphasizes accuracy, discretion, and the ability to handle multiple priorities in a fast-paced environment.