Customer-Focused Admin Support Specialist – Growth & Benefits

AgState; Iowa; On-site; USD 38,000 - 48,000; Full time

Job summary

AgState in Albert City, Iowa is seeking an Administrative Support Specialist to join a fast-paced office environment. You will answer phones, greet customers, process payments, and support accounting and general office functions as needed.

This role emphasizes dependable, detail-oriented teamwork, safety, integrity, and excellent customer service, with opportunities to learn and grow within a stable agricultural company.

Qualifications

• Experience in customer service or office settings is preferred.
• Ability to learn company software and accounting systems.
• Commitment to safe work practices and company values.

Responsibilities

• Answer phones professionally and route calls as needed.
• Greet customers and visitors and direct them to the appropriate personnel.
• Process customer payments and deposits, post payments to accounts, and prepare deposits.
• Assist with accounting tasks and general office duties as required.

Skills

Customer service

Office admin

Data entry

Accounting basics

Telephone skills

Time management

Communication

MS Office

Education

High school diploma or equivalent

Office experience

Tools

Computer skills

Job description

AgState in Albert City, Iowa is seeking an Administrative Support Specialist to join a fast-paced office environment. You will answer phones, greet customers, process payments, and support accounting and general office functions as needed.

This role emphasizes dependable, detail-oriented teamwork, safety, integrity, and excellent customer service, with opportunities to learn and grow within a stable agricultural company.