Customer-First Warehouse & Counter Associate

R.e.-Michel-Compan; Jackson (MS); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Job summary

R.E. Michel Company is seeking a Warehouse/Counter Service associate in Jackson, MS to support branch operations, assist customers, process invoices, and prepare orders for delivery.

The role requires safe operation of material handling equipment, accurate order pulling, and cash/credit card payment handling. This is a full-time, non-exempt position with daily duties and occasional Saturdays.

Qualifications

• Excellent verbal communication with the public and customers.
• Strong attitude and interpersonal skills for service.
• Proficient with computer systems and Prophet 21.
• Ability to read invoices, catalogs, stock numbers and descriptions.

Responsibilities

• Provide fast and friendly customer service in person or by phone.
• Greet customers and maintain a positive branch presence.
• Ensure commitments to customers are met or exceeded.
• Pull orders from warehouse and load into delivery vehicles.
• Prepare invoices, CODs, POs and shipping/receiving paperwork.
• Ensure products leaving the branch are billed and payments collected.
• Process returns and warranties the same day.
• Operate MHE safely and maintain forklifts.
• Maintain warehouse and yard appearance; tidy shelves.
• Verify incoming orders and report discrepancies.
• Handle UPS shipments and counter notebook.

Skills

Verbal communication

Interpersonal skills

Prophet 21 proficiency

Reading invoices

Job description

R.E. Michel Company is seeking a Warehouse/Counter Service associate in Jackson, MS to support branch operations, assist customers, process invoices, and prepare orders for delivery.

The role requires safe operation of material handling equipment, accurate order pulling, and cash/credit card payment handling. This is a full-time, non-exempt position with daily duties and occasional Saturdays.