Customer-First Warehouse & Counter Associate | Weekly Pay

R.E. Michel Company, LLC; Kilmarnock (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Plans

Wellness Discounts through Blue365

24‑Hour Nurse Advice Hotline

Employee Assistance Program

401(k)

Life and AD&D Insurance

Supplemental Life and AD&D Insurance

Short‑ and Long‑term disability

Critical Illness/Accident Insurance

Employee Discount

Uniform Program

Job summary

R.E. Michel Company, LLC in Kilmarnock, VA is seeking a Warehouse/Counter Service team member to provide fast, friendly customer service and accurate order fulfillment. You will answer calls, assist customers, generate invoices, and help load vehicles.

The role involves operating MHE, maintaining warehouse safety, pulling orders, processing paperwork, and ensuring products are billed and delivered correctly. Monday–Friday with some Saturdays; safety-sensitive; forklift experience preferred.

Qualifications

• Exemplify excellent verbal communication skills with the general public and/or customers.
• Ability to read invoices, catalogs, stock numbers and descriptions to identify items.
• Demonstrated proficiency while operating a computer.

Responsibilities

• Provide fast and friendly customer service by following 'Customer First' standards, in person or over the telephone.
• Pull customer orders from warehouse and load into company delivery trucks or customer vehicles.
• Produce and complete accurate paperwork including invoices, CODs, special orders, vendor PO's, and shipping/receiving paperwork.
• Ensure all product leaving the branch is billed and collect payment via cash or credit card.
• Process, prepare and receive product shipped by UPS.
• Unload deliveries to branch by hand or with equipment and maintain MHE in good order.
• Maintain warehouse appearance and yard, verify order accuracy, and report discrepancies.

Skills

Verbal communication

Customer service

Tools

Prophet 21

Job description

R.E. Michel Company, LLC in Kilmarnock, VA is seeking a Warehouse/Counter Service team member to provide fast, friendly customer service and accurate order fulfillment. You will answer calls, assist customers, generate invoices, and help load vehicles.

The role involves operating MHE, maintaining warehouse safety, pulling orders, processing paperwork, and ensuring products are billed and delivered correctly. Monday–Friday with some Saturdays; safety-sensitive; forklift experience preferred.