Warehouse & Counter Service — Growth & Benefits

R.e.-Michel-Compan; Lithia Springs (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life and AD&D Insurance

Short- and Long-term disability

Employee Discount

Weekly Pay

Job summary

R.E. Michel Company in Lithia Springs, GA seeks a Warehouse/Counter Service associate who will handle customer service, order processing, invoicing, and loading goods for delivery.

You will operate material handling equipment, keep the warehouse organized and clean, and ensure accurate order fulfillment while adhering to safety procedures. This is a full-time, non-exempt role with growth opportunities and a comprehensive benefits package.

Qualifications

• Basic understanding of Heating and Cooling systems, parts and supplies is preferred.
• Excellent verbal communication skills with the general public and/or customers.
• Excellent attitude and interpersonal skills necessary to service customers in the branch, on the telephone or at the delivery site.
• Demonstrated proficiency while operating a computer and Prophet 21.
• Ability to read invoices, catalogs, stock numbers and descriptions to accurately identify items.

Responsibilities

• Provide fast and friendly customer service by following 'Customer First' standards, in person or over the telephone.
• Greet customers as they enter the branch with a positive attitude.
• Ensure commitments made to customers are met or exceeded.
• Pull customer orders from warehouse and load into delivery trucks or customer vehicles, using safe handling procedures.
• Produce and complete accurate paperwork including invoices, CODs, special orders, vendor PO's, and shipping/receiving paperwork.

Skills

Verbal communication

Customer service

Computer skills

Reading invoices

Interpersonal skills

Prophet 21

Tools

Prophet 21

Job description

R.E. Michel Company in Lithia Springs, GA seeks a Warehouse/Counter Service associate who will handle customer service, order processing, invoicing, and loading goods for delivery.

You will operate material handling equipment, keep the warehouse organized and clean, and ensure accurate order fulfillment while adhering to safety procedures. This is a full-time, non-exempt role with growth opportunities and a comprehensive benefits package.