Customer-First Teller: Banking Solutions & Loyalty

PNC Financial Services Group, Inc.; Virginia Beach (VA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical and dental coverage

Vision coverage

401(k) with company match

Paid holidays and PTO

Educational assistance

Job summary

PNC Financial Services Group, Inc. in Virginia Beach, VA seeks a Full Time Teller to deliver an exceptional customer experience and grow share of wallet within the Retail Branch network. Based in-office, you will engage customers, educate them on digital tools, and refer opportunities to branch staff to meet financial needs.

The role emphasizes customer service, product knowledge, and adherence to policies while supporting efficient daily operations. Evening/weekend flexibility may be required.

Qualifications

• Entry-level friendly; no degree required.
• Strong interpersonal and communication skills.
• Ability to learn banking products and processes quickly.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Identifies opportunities through conversations and makes appropriate referrals.
• Performs lobby engagements and educates customers on using technology for transactions.
• Applies product knowledge to resolve customer issues and requests.
• Ensures branch operations are accurate and in compliance with policies.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Virginia Beach, VA seeks a Full Time Teller to deliver an exceptional customer experience and grow share of wallet within the Retail Branch network. Based in-office, you will engage customers, educate them on digital tools, and refer opportunities to branch staff to meet financial needs.

The role emphasizes customer service, product knowledge, and adherence to policies while supporting efficient daily operations. Evening/weekend flexibility may be required.