Bank Teller: Customer Experience & Growth

PNC; Rehoboth Beach (DE); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Life insurance

Disability protection

401(k) with company match

Educational assistance

Wellness program

Parental leave

Paid holidays

Job summary

PNC in Rehoboth Beach, DE is seeking a Teller to deliver a unique customer experience and help improve customers' financial wellbeing.

You will handle a variety of customer interactions, educate customers on product options, and refer opportunities to branch staff while maintaining accurate daily operations.

The role emphasizes a customer-focused approach within an inclusive, in-office culture and offers eligibility for incentive-based pay depending on performance.

Qualifications

• Demonstrate knowledge, skills, and abilities for a teller role.
• No university degree required; relevant experience or military service may be considered in lieu of a degree.
• Role emphasizes customer-focused service and adherence to bank policies.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Processes a variety of customer interactions.
• Educates customers on options for their financial interactions.
• Identifies banking opportunities and refers to branch staff as appropriate.
• Performs lobby engagement to connect customers with PNC products.
• Maintains efficient and accurate daily teller operations and transactions.
• Adheres to policies and demonstrates sound judgment within limits.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Rehoboth Beach, DE is seeking a Teller to deliver a unique customer experience and help improve customers' financial wellbeing.

You will handle a variety of customer interactions, educate customers on product options, and refer opportunities to branch staff while maintaining accurate daily operations.

The role emphasizes a customer-focused approach within an inclusive, in-office culture and offers eligibility for incentive-based pay depending on performance.