Customer-First Service & Sales Advisor - Employee-Owned

Sullivan Tire & Auto Service; Canton (MA); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Life and Disability Insurance

Paid Holidays, Personal Time, and Vac.

Discounted Services

Employee Owned! ESOP Retirement Plan

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire & Auto Service in Canton, MA is seeking a Service Advisor focused on customer service to greet customers, assess needs, and provide tire and automotive service information.

You will schedule appointments, explain product options, and help build a loyal customer base while contributing to a friendly, team-oriented store environment. The role values a high school diploma, retail customer service experience, and strong telephone skills; automotive knowledge is a plus.

Qualifications

• Customer service experience in a retail environment.
• Strong telephone skills for inquiries and scheduling.
• A proven sales track record in an automotive environment is a plus.
• Dependable transportation to perform the job duties.
• Understanding the tire and auto service industry is a plus.

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment.
• Provide customers with product information, schedule appointments, and handle tire and auto service needs.

Skills

Customer service

Telephone skills

Sales experience

Reliability

Education

High school diploma or equivalent

Job description

Sullivan Tire & Auto Service in Canton, MA is seeking a Service Advisor focused on customer service to greet customers, assess needs, and provide tire and automotive service information.

You will schedule appointments, explain product options, and help build a loyal customer base while contributing to a friendly, team-oriented store environment. The role values a high school diploma, retail customer service experience, and strong telephone skills; automotive knowledge is a plus.