Customer-First Retail Sales Pro | Upsell & Delight Guests

Ace-Hardware; Sherman (TX); Sur place; USD 26 000 - 38 000; Plein temps

Résumé du poste

Ace Hardware is a local hardware store focused on delivering outstanding customer service to the community. The Retail Sales Representative will ensure every customer leaves satisfied and feels welcome.

The role emphasizes strong communication, product knowledge, and teamwork to maintain stocked shelves and provide helpful, friendly service, including handling returns and promoting sales.

Qualifications

• High school diploma or equivalent required.
• BS in marketing or related field is a plus.
• Experience as a retail sales representative or similar role is a plus.
• Familiarity with visual merchandising.
• Strong communication skills and problem solving.
• Good organization and teamwork abilities.

Responsabilités

• Greeting and assisting customers.
• Helping customers find what they are looking for.
• Introducing customers to new products.
• Informing customers about sales, discounts, and promotions.
• Upselling and cross-selling products when appropriate.
• Answering questions about products or services.
• Stocking and organizing product racks.
• Handling returns.
• Coordinating with team members for outstanding customer service.

Connaissances

Strong communication

Problem solving

Organization

Teamwork

Customer service

Visual merchandising

Formation

High school diploma or equivalent

BS in marketing or related field

Description du poste

Ace Hardware is a local hardware store focused on delivering outstanding customer service to the community. The Retail Sales Representative will ensure every customer leaves satisfied and feels welcome.

The role emphasizes strong communication, product knowledge, and teamwork to maintain stocked shelves and provide helpful, friendly service, including handling returns and promoting sales.