Customer-First Retail Sales Specialist

Ace Hardware; Richmond (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Ace Hardware seeks a friendly Retail Sales Representative to deliver outstanding customer service and help shoppers find what they need. You will greet customers, suggest products, demonstrate features, and guide them to promotions or discounts.

Maintaining a well-stocked, organized selling floor, assisting with returns, and collaborating with teammates to ensure a welcoming store environment are daily priorities.

Qualifications

• High school diploma or equivalent required.
• BS in marketing or related field is a plus.

Responsibilities

• Greet customers and assist with finding products.
• Help customers locate items and introduce them to new products.
• Inform customers about sales, discounts, and promotions.
• Upsell and cross-sell products when appropriate.
• Answer questions about products or services.
• Stock and organize product racks.
• Handle returns.

Skills

Strong communication

Customer service

Teamwork

Problem solving

Organization

Upselling

Education

High school diploma or equivalent

Bachelor’s in marketing or related field (a plus)

Job description

Ace Hardware seeks a friendly Retail Sales Representative to deliver outstanding customer service and help shoppers find what they need. You will greet customers, suggest products, demonstrate features, and guide them to promotions or discounts.

Maintaining a well-stocked, organized selling floor, assisting with returns, and collaborating with teammates to ensure a welcoming store environment are daily priorities.