Customer-First Retail Leader: Sales & Service

PGA Tour Superstore; Southlake (TX); On-site; USD 30,000 - 34,000; Full time

Job summary

PGA TOUR Superstore is seeking a Sales and Service Manager to lead a dedicated team and own department results in a high-energy retail environment. You will drive sales targets, coach Associates, and ensure exceptional customer experiences across services, studio, and fitting areas.

In collaboration with the Store Leadership Team, you will implement process improvements, training, and safety protocols while maintaining merchandising standards and community events.

Qualifications

• Communication and interpersonal skills with cross-functional collaboration.
• Strong analytical ability to forecast needs and drive solutions.
• College degree or equivalent leadership experience.

Responsibilities

• Lead a team of Associates to deliver exceptional customer service.
• Maintain store standards and training across departments.
• Drive sales targets while prioritizing customer satisfaction.
• Collaborate with Store Leadership Team to plan staffing and events.

Skills

Communication

Analytical

Leadership

Organization

Education

College degree or equivalent leadership experience

Tools

Microsoft Office

Outlook

Job description

PGA TOUR Superstore is seeking a Sales and Service Manager to lead a dedicated team and own department results in a high-energy retail environment. You will drive sales targets, coach Associates, and ensure exceptional customer experiences across services, studio, and fitting areas.

In collaboration with the Store Leadership Team, you will implement process improvements, training, and safety protocols while maintaining merchandising standards and community events.