Customer-First Retail Associate — Growth, Perks & Flex Hours

carters; Dover (DE); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Flexible schedules

Employee discount

GED/tuition assistance

Career development

Job summary

Carter's is seeking a Sales Associate to be the first face for growing families. You will welcome customers, introduce baby essentials, and help families prepare for school moments while delivering friendly service.

The role emphasizes inclusive culture, development, and growth opportunities within Carter's family of brands. Join a team that values caring, teamwork, and flexibility, with schedules that fit life and a strong discount on our brands.

Qualifications

• Experience delivering friendly, helpful service to families.
• Strong verbal and written communication skills.
• Ability to balance multiple customers and tasks in a busy retail setting.

Responsibilities

• Welcome customers with a warm greeting and explain product styles, features, and benefits.
• Resolve customer questions and issues promptly while managing multiple guests.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Process point-of-sale transactions accurately and efficiently.
• Restock and tidy sales floor and assist with shipments as needed.
• Explain promotions and loyalty programs to customers.

Skills

Customer service

Communication

Multitasking

Problem solving

Job description

Carter's is seeking a Sales Associate to be the first face for growing families. You will welcome customers, introduce baby essentials, and help families prepare for school moments while delivering friendly service.

The role emphasizes inclusive culture, development, and growth opportunities within Carter's family of brands. Join a team that values caring, teamwork, and flexibility, with schedules that fit life and a strong discount on our brands.