Customer-Focused Retail Associate - Flexible Hours & Growth

Carter's Retail Inc.; Washington (Washington County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

30% discount

GED/degree tuition-free

ESL program

Training & development

Job summary

Carter’s is seeking a Sales Associate to serve as the first face of the brand for growing families. You’ll greet customers, help with product choices, and support them across in-store and online channels to ensure a positive shopping experience.

The role requires delivering friendly, attentive service, handling transactions, and maintaining the store’s presentation and safety. Carter’s offers a discount and development opportunities to its team.

Qualifications

• Customer service and engagement skills.
• Effective verbal and written communication skills.
• Ability to multitask in a busy retail environment.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication

Multitasking

Positive attitude

Job description

Carter’s is seeking a Sales Associate to serve as the first face of the brand for growing families. You’ll greet customers, help with product choices, and support them across in-store and online channels to ensure a positive shopping experience.

The role requires delivering friendly, attentive service, handling transactions, and maintaining the store’s presentation and safety. Carter’s offers a discount and development opportunities to its team.