Customer-First Retail Associate — Growth & Benefits

The TJX Companies, Inc.; North Augusta (SC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discounts

401(k) contributions

Health and insurance benefits

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking staff to deliver exceptional customer service and a welcoming store environment. You’ll engage customers, process purchases, and promote loyalty programs while maintaining clean, organized sales floors.

Cross-training across store areas may be required to support the business. The role emphasizes teamwork, safety, and adherence to company policies.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Provide a highly satisfied customer experience through engaging interactions.
• Ring up purchases, returns, and manage change per procedures.
• Promote credit and loyalty programs to customers.
• Maintain merchandising standards and prepare merchandise for the sale floor.
• Support store recovery and maintain cleanliness and safety.
• Adhere to labor laws, policies, and loss prevention standards.
• Assist in store shrink reduction goals and programs.
• Handle duties across multiple areas as needed.

Skills

Customer service

Flexibility

Communication

Organization

Multitasking

Adaptability

Team collaboration

Job description

Marshalls, part of The TJX Companies, Inc., is seeking staff to deliver exceptional customer service and a welcoming store environment. You’ll engage customers, process purchases, and promote loyalty programs while maintaining clean, organized sales floors.

Cross-training across store areas may be required to support the business. The role emphasizes teamwork, safety, and adherence to company policies.